+44 (0) 1302 780 276 sales@mirata.ltd.uk

Consultancy and Support Services

We offer a dedicated Internet Development Team that is structured to deal quickly with your everyday web updates. We also have mechanisms for escalating issues related to your organisations web development and marketing strategies. Internet Development & Support is a critical part of operating an effective organisation. Mirata manages the process of designing, managing, developing and promoting web sites for organisations of all sizes. Mirata provides a partnership approach to web site support and development. Support is provided in a flexible way such that organisations have ownership of the support mechanisms as well as the benefit of hassle free web development.

Internet Development & Support Contracts include*:

  • Pre-arranged web planning meetings with key staff and on-site visits
  • Initial support with web site design
  • Regular makeovers and review of web site
  • Ongoing content and copy writing
  • Ongoing image and graphic sourcing
  • Ongoing web site updates and changes
  • Ongoing Search Engine Submission
  • Advanced Search Engine support
  • Complete management of hosting account and email services
  • Creation of data capture forms and management of any submitted data
  • Installation and support of web based ‘Back Office’ systems
  • Strategic web and IT strategy input for Management Teams
  • Business and web marketing support
  • Development of IT Policies and Procedures
  • Web Accessibility support
  • Ongoing monitoring of web site effectiveness

Internet Development & Support Contracts also include*:

  • Access to 24/7 web based support, tools and downloads
  • Access to 24/7 email response support
  • Access to on-line training and support
  • Access to Remote Desktop Support Tool
  • Access to UK office hours telephone support and call-back service
  • Access to hosting offers and domain name concessions

*Costs will vary depending upon the hours and type of services allocated, plus Terms and Conditions apply. At Mirata we negotiate the level of service to meet the needs of your organisation. Whether you’re a small group or a large corporation, our price plans are flexible.